Total Quality Management and Its Importance in terms of Sustainability within the Scope of Business

Authors

  • Ayşenur ERDİL İstanbul Medeniyet University, Turkey

DOI:

https://doi.org/10.59287/as-proceedings.816

Keywords:

Business, Total Quality Management (TQM), Sustainability

Abstract

Subsequent studies on total quality management (TQM) suggest that there has been a quick shift in the implementation of TQM from manufacturing to benefit organization, and many theories have been used in it. TQM has gained traction across all industries and emerged as a strategy for supply chain optimization, waste reduction, planning advancement, and quality execution. Additionally, a number of scholars and researchers have acknowledged the relevance of TQM for sustaining competitive advantage, especially for benefit firms. The objective of this research is to convey the TQM idea in a way that makes sense for the benefit framework. It also looks at the literature on TQM in charitable businesses and the causes of its shortcomings. Lastly, the consider provides methodical instructions. Lastly, the analysis provides methodical recommendations for the effective implementation of TQM due to sustainability in welfare businesses. Subsequent analyses of TQM indicate a dramatic shift in the implementation of TQM from producing to assist organizations, and a great deal of thought has been devoted to it. TQM has gained traction across many industries and emerged as a strategy for managing progress, waste reduction, trade optimizing, and excellent execution. Additionally, a number of academics and researchers have acknowledged that TQM is a suitable strategy for gaining a cost-effective edge in the marketplace, especially for welfare businesses. Given this, the objective of this research is to comprehend TQM theory as it relates to the customer service system. The research on TQM in service and manufacturing businesses is also examined, along with the causes of its failure. Lastly, the analysis provides effective guidelines for promoting TQM use inside welfare companies. The study's conclusions provide a n understanding of TQM, its improvements, and the factors that led to the formation of beneficial groups. Additionally, pertains about highlights some significant findings from the most current studies on TQM in organizations and business. This research aims to give service executives and practitioners a thorough understanding of TQM concept while also offering an approach for comprehending the principles of quality management for the sustainability in business.

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Published

2023-12-29

How to Cite

ERDİL, A. (2023). Total Quality Management and Its Importance in terms of Sustainability within the Scope of Business. AS-Proceedings, 1(7), 907–916. https://doi.org/10.59287/as-proceedings.816